Job Description
Are you a hospitality enthusiast looking to advance your career in one of the world's most exciting cities? Grand Luxe Hospitality Group is seeking a dedicated Full-Time Hotel Manager to oversee our operations in the heart of Miami, Florida.
We pride ourselves on delivering world-class guest experiences. In this pivotal role, you will manage daily hotel operations, ensure guest satisfaction, and lead a team of dedicated professionals. If you thrive in a fast-paced, dynamic environment and have a passion for luxury service, we want to hear from you.
Why Join Us?
- Competitive hourly pay with performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Employee dining discounts and travel perks.
- Clear pathways for rapid career advancement in the hospitality industry.
Responsibilities
- Manage daily front desk operations and check-in/check-out procedures efficiently.
- Handle guest inquiries, complaints, and special requests with the utmost professionalism and empathy.
- Supervise front office staff, conduct shift briefings, and ensure strict adherence to company policies.
- Monitor key metrics such as occupancy rates and revenue generation to optimize hotel performance.
- Ensure compliance with health, safety, and security regulations at all times.
- Assist in training and development of junior staff members to maintain high service standards.
Qualifications
- High school diploma or equivalent; Bachelor's degree in Hospitality Management is a plus.
- Minimum of 2 years of experience in hotel operations or front desk management.
- Strong communication and interpersonal skills, with fluency in English.
- Ability to work flexible shifts, including nights, weekends, and holidays.
- Proficiency in hotel property management systems (PMS) is required.
- Problem-solving mindset with a relentless focus on guest satisfaction.