Job Description
Join our award-winning team at Grand Capital Hotel, where luxury meets innovation in the heart of Washington D.C. We're seeking a passionate Full-Time Hotel Manager to lead our exceptional guest experience and drive operational excellence. This is your opportunity to shape hospitality careers while enjoying competitive benefits, growth opportunities, and a dynamic work environment in the nation's capital.
Responsibilities
- Oversee daily hotel operations ensuring seamless guest experiences and service standards
- Lead, mentor, and develop a team of hospitality professionals
- Optimize room revenue through strategic pricing and occupancy management
- Implement and maintain health/safety protocols and brand standards
- Collaborate with sales, events, and maintenance departments
- Resolve guest inquiries and elevate service quality
- Analyze financial performance and implement cost-control measures
Qualifications
- 5+ years hotel management experience with luxury brands
- Proven leadership in team development and performance management
- Strong financial acumen and P&L management skills
- Excellent communication and conflict resolution abilities
- Knowledge of hotel management systems (Opera, Fidelio)
- Bachelor's degree in Hospitality or related field
- Valid DC hospitality certification preferred