Job Description
Join the vibrant hospitality scene of New York City as a Full-Time Shift Manager at our flagship luxury hotel! We're seeking dynamic leaders to oversee daily operations during evening and overnight shifts. Enjoy competitive pay, comprehensive benefits, and career advancement in one of the world's most exciting cities. Apply today to become part of our award-winning team!
Responsibilities
- Manage all front desk operations during assigned shifts
- Supervise staff performance and resolve guest concerns
- Coordinate housekeeping and maintenance activities
- Handle emergency situations and security protocols
- Train and mentor new team members
- Ensure compliance with health and safety regulations
- Monitor inventory and ordering supplies
Qualifications
- 3+ years hotel management experience
- Strong leadership and conflict resolution skills
- Flexible availability for evening/overnight shifts
- Proficiency in hotel management software
- Valid New York State hospitality certification
- Exceptional communication abilities
- Ability to work under pressure during peak hours