Job Description
Join our dynamic team at Grand Hospitality Group in San Jose, CA! We're seeking passionate Full-Time Shift Workers to deliver exceptional guest experiences in our luxury hotel. This role offers stability, growth opportunities, and the chance to work in a vibrant hospitality environment. Enjoy competitive pay, comprehensive benefits, and a supportive team culture. If you thrive in fast-paced settings and value teamwork, apply today to start your rewarding career in hospitality!
Responsibilities
- Provide exceptional guest service during check-in/check-out processes
- Manage room reservations and handle guest inquiries efficiently
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Uphold safety protocols and emergency procedures
- Resolve guest complaints with professionalism and empathy
- Assist with event setup and guest functions as needed
Qualifications
- High school diploma or equivalent required
- Previous hotel or customer service experience preferred
- Flexible availability to work evenings, weekends, and holidays
- Strong communication and interpersonal skills
- Basic computer proficiency with reservation systems
- Ability to stand/walk for extended periods and lift up to 30 lbs
- Valid California driver's license (for errands if required)