Job Description
Join our award-winning luxury hotel in the heart of Wichita! We're seeking passionate hospitality professionals to deliver exceptional guest experiences. Enjoy competitive benefits, career growth opportunities, and a vibrant downtown location. If you thrive in fast-paced environments and take pride in flawless service, we want you on our team!
Responsibilities
- Deliver exceptional guest service across all hotel departments
- Manage check-in/check-out processes efficiently
- Handle guest inquiries and resolve issues promptly
- Coordinate with housekeeping, maintenance, and F&B teams
- Maintain accurate reservation and billing records
- Uphold brand standards and safety protocols
- Assist during peak hours and special events
Qualifications
- Minimum 2 years hotel or hospitality experience
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Valid Kansas driver's license (if required for duties)
- Proficiency in hotel management software
- Customer service certification preferred
- Ability to lift 25lbs and stand for extended periods