Job Description
Join Atlanta's premier luxury hotel and launch your hospitality career! Grand Plaza Hotels seeks passionate full-time team members to deliver exceptional guest experiences in our vibrant downtown location. Enjoy competitive pay, comprehensive benefits, and opportunities for growth in a dynamic environment where every shift contributes to our legacy of excellence.
Responsibilities
- Deliver exceptional guest service across all hotel departments including front desk, housekeeping, and concierge
- Manage check-in/check-out procedures with precision and warmth
- Maintain immaculate guest rooms and public areas per brand standards
- Resolve guest inquiries and concerns promptly with solutions-oriented approach
- Collaborate with cross-functional teams during peak periods and events
- Adhere to safety protocols and emergency procedures
- Participate in ongoing training to enhance hospitality skills
Qualifications
- Minimum 1 year hotel/hospitality experience preferred
- Flexible availability including nights, weekends, and holidays
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods during shifts
- Basic computer proficiency and POS system knowledge
- Valid state driver's license (for shuttle drivers)
- Ability to lift 25 lbs and perform physical tasks
- Positive attitude and commitment to teamwork