Job Description
Join our award-winning luxury hotel in the heart of Seattle! We're seeking passionate hospitality professionals to deliver exceptional guest experiences at our downtown landmark. Enjoy competitive benefits, career growth opportunities, and a dynamic team environment in one of America's most vibrant cities.
Responsibilities
- Manage check-in/check-out processes with precision and warmth
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate reservation records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and local experiences
- Maintain strict confidentiality of guest data
Qualifications
- 2+ years hotel front desk experience required
- Proven customer service excellence
- Proficiency in property management systems (Opera preferred)
- Flexible availability including nights/weekends/holidays
- Valid Washington State Food Handler's Card
- Ability to stand for extended periods
- Basic first aid/CPR certification preferred