Job Description
Join the award-winning Grand Louisville Hotel and elevate your hospitality career! We're seeking passionate full-time hotel staff to deliver exceptional guest experiences in Kentucky's vibrant downtown. Enjoy competitive pay, comprehensive benefits, and growth opportunities in a luxury setting. Why join us?
- Health, dental, and vision insurance
- 401(k) with company match
- Employee discounts and travel perks
- Professional development programs
Responsibilities
- Deliver outstanding guest service across front desk, housekeeping, and food & beverage operations
- Manage check-in/check-out procedures and resolve guest inquiries promptly
- Coordinate with housekeeping team to maintain immaculate room standards
- Support restaurant/bar operations during peak hours
- Uphold brand standards and safety protocols
- Collaborate with cross-functional teams for seamless operations
- Train new staff on service standards and systems
Qualifications
- 1+ years hotel or hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts, nights, weekends, and holidays
- Basic knowledge of hotel management systems (Opera, etc.)
- Valid state driver's license (for airport shuttle duties)
- Food Handler's Certificate (for F&B roles)
- Ability to lift 30 lbs and stand for extended periods
- Positive attitude and commitment to excellence