Job Description
Join our award-winning hospitality team at the Grand Plaza Hotel in vibrant Kansas City! We're seeking passionate individuals to deliver exceptional guest experiences in a luxury setting. As a key member of our hotel staff, you'll contribute to our reputation for excellence while enjoying competitive benefits, growth opportunities, and a supportive work culture. Apply today to start your rewarding career in Missouri's premier hospitality destination!
Responsibilities
- Deliver exceptional customer service to all hotel guests
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries and resolve issues promptly
- Maintain cleanliness and organization of public areas
- Collaborate with cross-department teams for seamless operations
- Adhere to safety and hygiene protocols
- Process payments and manage cash handling procedures
Qualifications
- Previous hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy and POS system knowledge
- Attention to detail and problem-solving abilities
- Valid Missouri driver's license (if required for role)
- High school diploma or equivalent