Job Description
Join our award-winning luxury hotel in the heart of Portland, OR! We're seeking passionate hospitality professionals to deliver exceptional guest experiences. As a cornerstone of the city's vibrant tourism scene, our property offers dynamic career growth, competitive compensation, and an inclusive culture where your talents shine.
Why Work With Us?
- Premium benefits package including health insurance & retirement plans
- Industry-leading training and advancement opportunities
- Employee discounts on dining, spa, and local attractions
- Recognition programs for outstanding performance
Be part of a team that turns stays into memorable moments. Apply today to start your hospitality journey!
Responsibilities
- Deliver personalized guest services across front desk, housekeeping, and concierge operations
- Manage check-in/check-out procedures with efficiency and warmth
- Maintain pristine room standards and public area cleanliness
- Coordinate with housekeeping, maintenance, and F&B teams for seamless operations
- Handle guest inquiries and resolve issues with professionalism
- Execute event setup and VIP guest protocols
- Adhere to safety, hygiene, and sustainability standards
Qualifications
- 1+ years hospitality or customer service experience preferred
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends/holidays
- Basic knowledge of PMS systems (Opera/Simphony)
- Valid Oregon Food Handler's Card (if applicable to role)
- High attention to detail and time management abilities
- Team player with proactive problem-solving mindset