Job Description
Join our award-winning luxury hotel in vibrant New York, Texas! We're seeking passionate hospitality professionals to deliver exceptional guest experiences. Enjoy competitive pay, comprehensive benefits, and career advancement opportunities in a dynamic environment. Perfect for detail-oriented individuals who thrive in fast-paced settings.
Responsibilities
- Deliver exceptional guest service with warm professionalism
- Manage check-in/check-out processes efficiently
- Handle guest inquiries and resolve issues promptly
- Maintain immaculate guest rooms and public areas
- Coordinate with housekeeping and maintenance teams
- Process payments and manage billing systems
- Adhere to safety and hygiene protocols
Qualifications
- Minimum 2 years hotel experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic knowledge of PMS systems (Opera/Micros)
- Valid Texas Food Handler/ServSafe certification
- Ability to lift 30 lbs and stand for extended periods
- High school diploma or equivalent required