Job Description
Join our award-winning team at Oceanview Resorts & Spa, where luxury meets coastal charm! We're seeking passionate hospitality professionals to deliver exceptional guest experiences in our stunning Long Beach property. Enjoy competitive pay, comprehensive benefits, and a vibrant work environment with opportunities for career growth. Perfect for detail-oriented individuals who thrive in fast-paced settings and love creating memorable stays for our diverse clientele.
Responsibilities
- Deliver personalized guest services including check-in/check-out, concierge assistance, and special requests
- Maintain pristine guest rooms and common areas following hotel standards
- Collaborate with housekeeping, maintenance, and F&B teams for seamless operations
- Resolve guest inquiries and complaints with professionalism and empathy
- Adhere to safety protocols and emergency procedures
- Assist with inventory management and supply ordering
- Train new team members on service standards
Qualifications
- Minimum 2 years hotel/hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends/holidays
- Valid California driver's license (if required for position)
- Basic computer proficiency (PMS systems)
- Food Handler/ServSafe certification (for F&B roles)
- Ability to lift 25 lbs and stand for extended periods
- Positive attitude and problem-solving mindset