Job Description
Join our award-winning luxury hotel in Sacramento as we seek passionate individuals to elevate our guest experience. We offer a dynamic work environment, competitive benefits, and growth opportunities for dedicated hospitality professionals. Be part of a team committed to excellence in the heart of California's capital.
Responsibilities
- Deliver exceptional guest service across all hotel departments
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries and resolve complaints promptly
- Collaborate with housekeeping and maintenance teams
- Process payments and maintain accurate records
- Upsell hotel services and amenities
- Adhere to safety and sanitation protocols
Qualifications
- Minimum 2 years hotel or hospitality experience
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Valid California driver's license preferred
- Proficiency in hotel management software
- Basic first aid/CPR certification
- Ability to lift 25 lbs regularly