Job Description
Join our award-winning hospitality team at Grand Plaza Hotel! We're seeking passionate individuals to start their careers in the luxury hotel industry. No experience necessary – we provide comprehensive training to help you thrive in a dynamic environment. Enjoy competitive pay, benefits, and growth opportunities in the heart of Kansas City's vibrant downtown.
Responsibilities
- Deliver exceptional guest service across front desk, housekeeping, or food & beverage operations
- Maintain cleanliness and safety standards in all guest areas
- Process guest check-ins/check-outs using our property management system
- Collaborate with cross-functional teams to ensure seamless guest experiences
- Resolve guest inquiries with professionalism and efficiency
- Uphold brand standards and operational protocols
- Participate in daily team briefings and training sessions
Qualifications
- No prior experience required – we train motivated candidates
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Basic computer literacy
- Attention to detail and problem-solving mindset
- Positive attitude and team player mentality