Job Description
We are seeking a highly organized and professional Shift Work Front Desk Agent to join our team in Chicago, Illinois. This is a full-time opportunity to be the first point of contact for our clients and visitors, requiring flexibility to work various shifts, including evenings and weekends. If you excel in a fast-paced environment and possess exceptional customer service skills, we want to hear from you.
Our Commitment:
- Competitive salary and shift differential pay.
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan with company match.
- Professional development and training opportunities.
Responsibilities
- Reception duties: Greet and welcome guests warmly and professionally.
- Manage incoming phone calls and route them appropriately to ensure seamless communication.
- Handle incoming and outgoing mail and packages with accuracy.
- Monitor building security systems and access control procedures.
- Assist visitors with directions and provide general information about the company.
- Perform basic clerical tasks such as data entry, filing, and photocopying.
- Ensure the reception area is always tidy, organized, and welcoming.
Qualifications
- High school diploma or GED equivalent required; some college preferred.
- Minimum of 1-2 years of experience in a front desk or reception role.
- Strong interpersonal and communication skills (verbal and written).
- Ability to work flexible shifts, including nights, weekends, and holidays.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Professional appearance and a positive, customer-focused attitude.