Job Description
Join the elite team at The Manhattan Grand Hotel, a premier destination for travelers seeking world-class hospitality in the heart of New York City. We are currently looking for a visionary General Manager to oversee our operations and ensure an unforgettable guest experience. This is a unique opportunity to lead a dedicated staff in a dynamic environment.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- Opportunities for professional development and career advancement.
- Employee discounts at local attractions and dining venues.
If you have a passion for excellence and a proven track record in hotel management, we want to hear from you.
Responsibilities
- Oversee all daily operations of the hotel, ensuring high standards of service and guest satisfaction.
- Manage the budget, forecasting, and financial reporting to maximize profitability.
- Recruit, train, and mentor staff to foster a positive and productive work environment.
- Handle guest inquiries and complaints with professionalism, aiming to resolve issues to the guest's satisfaction.
- Coordinate with external vendors and contractors for maintenance and upgrades.
- Ensure compliance with all local, state, and federal health and safety regulations.
Qualifications
- Minimum of 5 years of experience in hotel management or a similar role within the hospitality industry.
- Strong leadership and communication skills with the ability to manage diverse teams.
- Proficiency in Property Management Systems (PMS) such as Oracle Opera or Micros.
- Bachelor’s degree in Hospitality Management or related field is preferred.
- Flexibility to work evenings, weekends, and holidays as required.
- Proven track record of increasing revenue and guest satisfaction scores.