Job Description
Are you a seasoned hospitality leader ready to shape unforgettable guest experiences? The Omaha Grand Hotel is seeking a dynamic and detail-oriented General Manager to oversee our prestigious operations in the heart of the Midwest.
As the face of our brand, you will be responsible for the total operation of the hotel, ensuring the highest standards of service, operational excellence, and financial performance. We offer a competitive compensation package, a supportive culture, and the opportunity to lead a world-class team in a beautiful historic setting.
Responsibilities
- Oversee all daily hotel operations, including front office, housekeeping, food & beverage, and maintenance.
- Manage financial performance by monitoring P&L, budgets, and forecasting to drive profitability.
- Ensure an exceptional guest experience by personally interacting with VIPs and resolving complex service issues.
- Develop and implement marketing strategies to increase occupancy rates and revenue.
- Recruit, train, and motivate staff to foster a positive and high-performing work environment.
- Maintain strict compliance with local, state, and federal regulations, including health and safety codes.
- Build and maintain strong relationships with community leaders and partners.
Qualifications
- Minimum of 5 years of progressive management experience in a luxury or full-service hotel environment.
- Associate’s or Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred.
- Proven track record of successfully managing budgets and driving revenue growth.
- Strong leadership, communication, and interpersonal skills with the ability to lead diverse teams.
- Proficiency in hotel management software (e.g., Opera, Micros) and Microsoft Office Suite.
- Flexibility to work a varying schedule, including evenings, weekends, and holidays.