Job Description
Join our award-winning hospitality team as an entry-level Guest Service Agent! No prior experience required – we provide comprehensive training to launch your career in the thriving Kansas City hotel industry. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our luxury property.
Why Work With Us?
- Free employee meals and discounted hotel stays
- Health benefits after 60 days
- 401(k) with company match
- Employee recognition programs
Responsibilities
- Check in/out guests with efficiency and warmth
- Manage reservations and room assignments
- Handle guest inquiries via phone/in-person
- Process payments and maintain billing accuracy
- Collaborate with housekeeping and maintenance teams
- Resolve guest concerns promptly
- Execute daily front desk operations
Qualifications
- No experience required – training provided
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Ability to work weekends/holidays
- Customer service mindset
- Detail-oriented with organizational skills
- Positive attitude and teamwork focus