Job Description
Join our award-winning hospitality team at Grand Hotel Wichita as a Night Auditor! We're seeking a detail-oriented professional to ensure seamless overnight operations while delivering exceptional guest experiences. This pivotal role combines financial accuracy with personalized service in our luxury downtown property. Enjoy competitive pay, comprehensive benefits, and a supportive team environment designed for career growth.
Responsibilities
- Manage nightly front desk operations including check-ins/check-outs and guest inquiries
- Perform daily audits of financial transactions and reconcile accounts
- Oversee security protocols and emergency response procedures
- Process reservations and maintain accurate guest records
- Coordinate with housekeeping and maintenance teams for overnight needs
- Address guest concerns promptly with discretion and professionalism
Qualifications
- Minimum 1 year hotel front desk or night audit experience
- Proficiency in hotel management systems (Opera, PMS)
- Strong mathematical and reconciliation skills
- Exceptional communication and problem-solving abilities
- Ability to work independently during overnight hours
- Flexible availability including weekends and holidays
- Valid Kansas driver's license required