Job Description
Join our dynamic hospitality team at Grand Horizon Hotels Austin! We're seeking passionate individuals to deliver exceptional guest experiences as part-time Front Desk Agents. No prior experience required – we provide comprehensive training to help you thrive in this rewarding role. Enjoy flexible scheduling, competitive pay, and opportunities for career growth within our award-winning hotel chain.
Responsibilities
- Check in/out guests efficiently while maintaining a warm and professional demeanor
- Manage reservations and room assignments using our property management system
- Handle guest inquiries and resolve service issues promptly
- Process payments and manage billing transactions accurately
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards through attentive service and attention to detail
- Assist with concierge services and local recommendations
Qualifications
- No experience necessary – we train all team members
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities and customer focus
- Basic computer proficiency with willingness to learn new systems
- Ability to work flexible shifts including weekends and holidays
- High school diploma or equivalent required
- Professional appearance and positive attitude
- Must be authorized to work in the United States