Job Description
Join our award-winning downtown Cleveland hotel as a Guest Service Agent! No hospitality experience required – we provide comprehensive training for motivated individuals. Enjoy flexible scheduling, competitive pay, and a vibrant team environment. Perfect for students, career changers, or those seeking part-time work in Ohio's tourism hub. Apply today to start your career in Cleveland's dynamic hospitality scene!
Responsibilities
- Check in/out guests efficiently using hotel systems
- Manage reservations and room assignments
- Handle guest inquiries with exceptional service
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Availability for evenings/weekends
- Positive attitude and problem-solving mindset
- Ability to stand for extended periods
- No prior experience required - training provided!