Job Description
Join our award-winning downtown Dallas hotel as a Guest Services Agent and kickstart your hospitality career! We're seeking passionate individuals to deliver exceptional guest experiences at one of Texas' premier destinations. Perfect for career starters seeking growth opportunities in a luxury environment. Enjoy competitive pay, comprehensive training, and a vibrant team culture.
Responsibilities
- Check in/out guests with efficiency and professionalism
- Manage reservations and room assignments
- Handle guest inquiries and resolve service issues
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Execute upselling opportunities for hotel amenities
- Maintain lobby area standards
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency with hotel systems
- Positive attitude and team player mentality
- Must be authorized to work in the US