Job Description
Launch your hospitality career with Grand City Hotels! We're seeking enthusiastic Entry-Level Guest Services Agents to join our dynamic team in Portland, OR. No prior experience needed – just your positive attitude and eagerness to learn. Enjoy competitive pay, comprehensive training, and opportunities for growth in one of Oregon's most vibrant cities.
Responsibilities
- Deliver exceptional customer service to hotel guests at check-in/check-out
- Manage reservations and room assignments using hotel software
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and cleanliness protocols
- Assist with special requests and VIP guest needs
Qualifications
- No experience required – training provided!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts including nights/weekends
- Professional appearance and demeanor
- Problem-solving abilities with a guest-first mindset
- Valid Oregon driver's license preferred