Job Description
Join our award-winning team at the Harbor View Hotel, where we transform guest experiences into unforgettable memories! We're seeking passionate, energetic individuals to kickstart their hospitality careers in San Diego's vibrant tourism scene. No experience required – we provide comprehensive training and growth opportunities for motivated team players. Enjoy competitive pay, employee discounts, and a dynamic work environment steps from the beach. Perfect for recent graduates or career changers ready to thrive in the luxury hospitality sector.
Responsibilities
- Deliver exceptional guest service through personalized check-in/check-out processes
- Manage reservations and respond to guest inquiries via phone/email
- Process payments accurately and maintain financial transaction records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards through consistent service delivery
- Assist with valet operations and luggage handling
- Participate in daily briefings and ongoing training programs
Qualifications
- High school diploma or equivalent (college students encouraged)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Basic computer proficiency with reservation systems
- Positive attitude and problem-solving mindset
- Professional appearance and customer service focus
- Willingness to learn industry-specific protocols
- Valid CA driver's license (for valet duties)