Job Description
Join our award-winning team at the Austin Grand Hotel, where we create memorable experiences for every guest. We're seeking enthusiastic Hospitality Associates to be the heart of our operations. No prior experience is required – we provide comprehensive training to ensure your success. If you're passionate about service, enjoy a dynamic work environment, and want to grow your career in hospitality, this is your perfect starting point.
Responsibilities
- Greet guests with genuine warmth and assist with check-in/check-out processes
- Manage reservations and respond to guest inquiries promptly
- Maintain pristine lobby, public areas, and front desk operations
- Collaborate with housekeeping and maintenance teams for seamless service
- Handle payment transactions and balance daily reports accurately
- Uphold hotel standards for safety, cleanliness, and guest satisfaction
Qualifications
- High school diploma or equivalent (18+ years old)
- Exceptional communication and interpersonal skills
- Ability to stand/walk for extended periods
- Basic computer proficiency (typing, reservation systems)
- Positive attitude and willingness to learn new skills
- Flexibility to work weekends, evenings, and holidays
- Valid Texas ID or driver's license