Job Description
Join New York's premier luxury hotel as a Hospitality Associate! No experience required – we provide comprehensive training to launch your hospitality career. Our award-winning team offers growth opportunities, competitive benefits, and a dynamic work environment in the heart of Manhattan. Perfect for motivated individuals passionate about exceptional guest experiences.
Responsibilities
- Deliver warm, personalized guest check-in/check-out experiences
- Manage reservations and coordinate room assignments efficiently
- Address guest inquiries with professionalism and empathy
- Collaborate with housekeeping and maintenance teams
- Maintain accurate records using hotel management systems
- Uphold stringent cleanliness and safety standards
- Support concierge services and local recommendations
Qualifications
- High school diploma or equivalent
- Outstanding communication and interpersonal skills
- Ability to work flexible shifts (evenings/weekends)
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Customer service orientation
- Team collaboration capabilities
- Valid NYC work authorization