Job Description
Join our award-winning team at Grand Hotel Indianapolis! We're seeking passionate individuals to launch their hospitality careers with no prior experience required. As a Hospitality Associate, you'll be the heart of our guest experience, creating memorable moments while receiving comprehensive training and career growth opportunities. Enjoy competitive pay, flexible scheduling, and a supportive team environment in downtown Indianapolis.
Responsibilities
- Greet and assist guests with check-in/check-out processes
- Manage reservations and handle guest inquiries via phone/in-person
- Maintain pristine lobby and common area standards
- Collaborate with housekeeping and maintenance teams
- Process payments and operate point-of-sale systems
- Resolve guest concerns with empathy and professionalism
- Support valet and bell services during peak hours
Qualifications
- No experience required – we provide full training!
- High school diploma or equivalent
- Exceptional communication and interpersonal skills
- Ability to work nights, weekends, and holidays
- Basic computer literacy and tech comfort
- Positive attitude and team-player mindset
- Valid Indiana driver's license (for valet roles)
- Ability to stand/walk for extended periods