Job Description
Join Grand Horizon Hotels as a Hospitality Associate and kickstart your career in the heart of New York's thriving hospitality industry! We're seeking energetic individuals with a passion for guest service to deliver exceptional experiences in our luxury downtown property. This entry-level role offers flexible shift schedules including nights, weekends, and holidays, perfect for students and career changers. Enjoy competitive pay, comprehensive training, and opportunities for advancement within our award-winning hotel chain. Work in a dynamic environment where your dedication is recognized and rewarded. Apply today to become part of our team that welcomes over 2 million guests annually!
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Manage room reservations and front desk operations efficiently
- Respond promptly to guest inquiries and resolve concerns
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Uphold brand standards and safety protocols during all shifts
- Assist with valet services and luggage handling as needed
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Flexible availability for evening/weekend/holiday shifts
- Strong communication and problem-solving skills
- Basic computer proficiency with reservation systems
- Ability to stand for extended periods during shifts
- Valid work authorization for US employment
- Positive attitude and teamwork-oriented mindset