Job Description
Join our award-winning team at Grand Hospitality Group! We're seeking energetic Hospitality Associates to deliver exceptional guest experiences in Columbus, Ohio. This entry-level position offers flexible shift work with opportunities for career advancement in the thriving hospitality industry. No prior experience required – we provide comprehensive training!
Responsibilities
- Deliver outstanding customer service to hotel guests
- Manage check-in/check-out processes efficiently
- Assist with housekeeping coordination and room preparation
- Handle guest inquiries and resolve service issues
- Operate hotel management systems and POS terminals
- Collaborate with cross-departmental teams
- Maintain cleanliness and safety standards
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer literacy
- Customer service mindset
- Reliable transportation
- Ability to stand for extended periods
- Team player attitude