Job Description
Start your hospitality career at Grand Harbor Hotel Boston – where passion meets opportunity! We're seeking energetic individuals to join our award-winning team in entry-level positions. No experience? No problem! We provide comprehensive training and career growth pathways. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in the heart of Boston's tourism district. Join us to create unforgettable guest experiences while building valuable skills for your future.
Responsibilities
- Delight guests with exceptional customer service at front desk, concierge, and dining areas
- Perform housekeeping duties to maintain pristine guest rooms and common areas
- Assist with event setup and breakdown for conferences and weddings
- Process guest check-ins/check-outs using hotel management systems
- Support food and beverage operations in restaurant and banquet services
- Respond promptly to guest inquiries and resolve service issues
- Adhere to all safety protocols and brand standards
Qualifications
- No prior hospitality experience required – we train you!
- High school diploma or equivalent preferred
- Outstanding communication and interpersonal skills
- Positive attitude and service-oriented mindset
- Ability to work flexible shifts including weekends/holidays
- Basic computer literacy for reservation systems
- Physical stamina to stand/walk for extended periods
- Must be authorized to work in the United States