Job Description
Join our award-winning hospitality team at Grand City Hotels Portland! We're seeking enthusiastic individuals to kickstart their careers in the vibrant hotel industry. No prior experience required—just a passion for exceptional guest service and a willingness to learn. Enjoy competitive pay, comprehensive training, and opportunities for advancement within our growing chain. Work in the heart of Portland's bustling downtown district while gaining valuable skills that open doors to global hospitality careers.
Responsibilities
- Deliver exceptional guest experiences through front desk operations, check-in/check-out procedures, and concierge services
- Handle guest inquiries, complaints, and requests with professionalism and empathy
- Maintain cleanliness and order in public areas (lobbies, hallways, restrooms)
- Assist with basic housekeeping duties including room preparation and linen management
- Collaborate with cross-functional teams to ensure seamless operations
- Adhere to all safety, security, and brand compliance standards
- Participate in ongoing training programs to develop hospitality skills
Qualifications
- No prior experience required—training provided
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer literacy and comfort with reservation systems
- Physical ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and commitment to teamwork
- Must be authorized to work in the United States