Job Description
Launch your hospitality career with Harborview Hospitality Group! We're seeking enthusiastic Front Desk Agents to be the first point of contact for our guests at our premium Long Beach property. No prior experience required – we provide comprehensive training to help you thrive. Join our team and deliver exceptional guest experiences while enjoying competitive pay, benefits, and growth opportunities in one of California's most vibrant coastal cities.
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through professional appearance and conduct
- Assist with special requests and concierge services
Qualifications
- No prior experience necessary – full training provided
- Exceptional customer service mindset
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn
- Reliability and punctuality
- Valid work authorization in the US