Job Description
Launch your career in hospitality with Grand Harbor Hotels! We're seeking passionate individuals to join our Baltimore team as Hospitality Associates. No prior experience is required – we provide comprehensive training to help you thrive in a dynamic hotel environment. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing portfolio of premium properties.
Responsibilities
- Deliver exceptional guest service at the front desk, including check-in/check-out processes
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve concerns promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Uphold brand standards through cleanliness and professionalism
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible shifts, including nights/weekends
- Proficiency with basic computer systems
- Customer-focused mindset with problem-solving aptitude
- Valid work authorization in the United States