Job Description
Join our award-winning team at Grand Hotel Louisville and launch your hospitality career! We're seeking motivated individuals with no prior experience for our shift-based positions. Enjoy competitive pay, flexible scheduling, and comprehensive training. Work in a dynamic environment where your customer service skills shine. Full benefits package available after 90 days.
Responsibilities
- Efficiently check in/out guests using hotel management systems
- Manage room assignments and key distribution
- Address guest inquiries and resolve service issues
- Perform daily cleaning and maintenance of public areas
- Coordinate with housekeeping and maintenance teams
- Process payments and manage cash drawer operations
- Follow all safety and hygiene protocols
Qualifications
- No prior experience required – we provide full training
- Excellent communication and customer service skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer literacy
- Valid work authorization
- Physical stamina for standing/walking during shifts
- Positive attitude and team player mentality