Job Description
Launch your hospitality career with Oakland's premier hotel! We're seeking enthusiastic Hospitality Associates to deliver exceptional guest experiences. No prior experience required—comprehensive training provided. Join our dynamic team where you'll develop transferable skills while working in Oakland's vibrant downtown district. Enjoy competitive pay, employee benefits, and growth opportunities within our award-winning hospitality group.
Responsibilities
- Provide warm, professional guest check-in/check-out services
- Manage phone communications and reservation inquiries
- Assist with guest requests and resolve issues promptly
- Perform basic housekeeping duties to maintain guest areas
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent (GED)
- Positive attitude and strong customer service mindset
- Reliable transportation to downtown Oakland location
- Ability to stand/walk for extended periods
- Basic computer literacy and math skills
- Flexible availability including weekends/holidays
- Willingness to learn hotel systems and procedures
- Team-oriented approach with excellent communication