Job Description
Launch your hospitality career with Grand Hospitality Group! We're seeking enthusiastic individuals to join our award-winning Wichita hotel team. No prior experience required – we provide comprehensive training to develop your skills in guest services, operations, and team collaboration. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing portfolio of premium properties.
Our welcoming environment values teamwork and guest satisfaction above all. If you're passionate about creating memorable experiences and ready to grow in the hospitality industry, we want to meet you!
Responsibilities
- Deliver exceptional guest experiences through personalized check-in/check-out services
- Manage reservations, room assignments, and billing inquiries with precision
- Coordinate housekeeping and maintenance requests efficiently
- Operate property management systems and POS technology
- Assist with event setup and guest concierge services
- Maintain cleanliness and organization of front desk areas
- Collaborate with departments to ensure seamless guest operations
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Customer service-oriented mindset with problem-solving ability
- Basic computer proficiency and tech adaptability
- Ability to work flexible shifts including nights/weekends
- Positive attitude and willingness to learn new systems
- Physical ability to stand for extended periods
- Must pass background check and drug screening