Job Description
Start your hospitality career with no experience required! Grand River Hotel Group is seeking energetic individuals to join our Detroit team as Hospitality Associates. We provide comprehensive training and career growth opportunities in the heart of Michigan's thriving tourism industry.
Our hotel offers a supportive environment where your dedication and customer service skills will shine. Enjoy competitive pay, flexible scheduling, and benefits including free meals during shifts. Join us to deliver memorable experiences to guests while building your future in hospitality!
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Assist with housekeeping duties including room preparation and public area maintenance
- Operate front desk systems and manage guest inquiries
- Coordinate with maintenance and dining teams for seamless operations
- Handle guest requests and resolve issues promptly
- Maintain cleanliness and safety standards in all areas
- Participate in daily team briefings and training sessions
Qualifications
- No prior experience required - we train all team members!
- High school diploma or equivalent preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer literacy
- Must be reliable with excellent time management
- Positive attitude and teamwork-oriented mindset
- Ability to stand for extended periods