Job Description
Join our award-winning team at Omaha Grand Hotel as a Hospitality Associate! No experience required – we provide comprehensive training for motivated individuals eager to start their career in hospitality. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a luxury environment.
As a key member of our guest services team, you'll deliver exceptional experiences to international and domestic travelers. We value personality over experience and seek friendly, reliable team players who thrive in fast-paced settings.
What We Offer:
- Free on-site parking and meal discounts
- Health benefits after 90 days
- Tuition assistance programs
- Recognition awards and performance bonuses
Responsibilities
- Provide exceptional front desk services including check-in/out procedures
- Manage guest inquiries via phone, email, and in-person
- Process reservations using our property management system
- Coordinate with housekeeping and maintenance teams
- Handle billing transactions and cash management
- Uphold brand standards in all guest interactions
- Participate in daily team briefings
Qualifications
- High school diploma or equivalent (GED)
- No prior experience required – training provided
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency
- Valid driver's license (for airport shuttle runs)
- Ability to stand for extended periods
- Positive attitude and teamwork mentality