Job Description
Join Chicago's premier hospitality team at Grand Plaza Hotels! We're seeking passionate individuals to kickstart their careers in the exciting hotel industry. No prior experience is required – we provide comprehensive training to help you thrive. Enjoy competitive pay, flexible schedules, and opportunities for advancement within our growing portfolio of luxury properties.
As a Hospitality Associate, you'll deliver exceptional guest experiences while working in a dynamic, supportive environment. Perfect for students, career changers, or anyone looking to enter the hospitality field. Apply today and begin your rewarding journey in Chicago's vibrant hotel scene!
Responsibilities
- Deliver outstanding guest service with a warm and professional demeanor
- Assist with check-in/check-out processes and manage guest inquiries
- Maintain cleanliness and order of public areas and guest rooms
- Coordinate with housekeeping and maintenance teams to resolve guest requests
- Support daily operations including inventory management and supply replenishment
- Adhere to all safety protocols and brand standards
- Participate in ongoing training sessions to enhance skills
Qualifications
- No prior hospitality experience required – we train all team members
- High school diploma or equivalent (currently enrolled students welcome)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer literacy for reservation systems
- Physical stamina to stand/walk for extended periods
- Positive attitude and commitment to teamwork
- Must pass background check and drug screening