Job Description
Join our award-winning team at Peak View Resorts in the heart of Colorado Springs! We're seeking enthusiastic Hospitality Associates to deliver exceptional guest experiences in our luxury mountain retreat. No prior experience required – we provide comprehensive training for motivated individuals passionate about creating memorable stays. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing portfolio of premium properties.
Our inclusive culture values teamwork, guest-centric service, and professional growth. Benefit from employee discounts, health insurance options, and a vibrant work environment surrounded by Colorado's natural beauty. Perfect for recent graduates or career changers ready to start their hospitality journey.
Responsibilities
- Deliver warm, professional guest check-in/check-out experiences
- Assist with room preparation and cleanliness standards
- Handle guest inquiries and resolve service issues promptly
- Operate reservation systems and manage booking modifications
- Collaborate with housekeeping and maintenance teams
- Process payments and maintain accurate transaction records
- Participate in daily team briefings and training sessions
Qualifications
- No prior experience required – open to all backgrounds
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods
- Basic computer literacy and willingness to learn new systems
- Positive attitude and commitment to teamwork
- Availability for flexible shifts including weekends/holidays
- Must pass background check and drug screening