Job Description
Join our award-winning team at Grand Metropolitan Hotels and launch your hospitality career in Virginia's vibrant coastal city! We're seeking enthusiastic individuals with no prior experience to become Hospitality Associates – the heart of our guest experience. Enjoy competitive pay, comprehensive training, and opportunities for advancement within our luxury hotel chain. If you're passionate about service and ready to grow, apply today!
Responsibilities
- Deliver exceptional guest service at the front desk and throughout the property
- Manage check-in/check-out processes efficiently using hotel systems
- Assist with guest inquiries, requests, and issue resolution
- Coordinate with housekeeping, maintenance, and dining teams
- Handle cash transactions and maintain accurate records
- Uphold brand standards and cleanliness protocols
- Participate in ongoing training programs
Qualifications
- No prior experience required – we provide comprehensive training!
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with technology
- Ability to stand/walk for extended periods
- Flexibility to work evenings, weekends, and holidays
- Positive attitude and customer-focused mindset
- Valid work authorization in the United States