Job Description
Launch your hospitality career with Grand River Hotel Group! We're seeking enthusiastic individuals to join our Detroit team in entry-level hotel positions. No experience required – we provide comprehensive training for motivated team members. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in Michigan's thriving tourism industry. Benefits include: Employee discounts, free meals, and career development programs.
Responsibilities
- Deliver exceptional guest service at front desk, concierge, or housekeeping stations
- Process check-ins/check-outs efficiently using hotel management systems
- Maintain clean, organized guest rooms and public areas
- Respond promptly to guest inquiries and resolve issues
- Collaborate with team members to ensure seamless hotel operations
- Follow safety protocols and maintain hygiene standards
- Support event setup and guest assistance during functions
Qualifications
- No prior hotel experience required – training provided
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Basic computer literacy and willingness to learn new systems
- Positive attitude and customer-focused mindset
- Ability to stand/walk for extended periods
- Valid Michigan ID or driver's license