Job Description
Launch your hospitality career at Grand Plaza Hotel! We're seeking enthusiastic individuals with no prior experience to join our vibrant team. As a Hospitality Associate, you'll be the heart of our guest experience, delivering exceptional service while building foundational skills in the dynamic world of luxury hospitality. Enjoy competitive pay, comprehensive training, and opportunities for career advancement within our award-winning hotel chain.
What We Offer:
- Comprehensive paid training program
- Health benefits after 90 days
- Employee discounts on hotel stays and dining
- Career development workshops
- Positive team culture with growth opportunities
Responsibilities
- Provide exceptional guest service at check-in, check-out, and throughout the guest stay
- Assist with room preparation and public area maintenance Respond to guest inquiries and resolve concerns promptly
- Collaborate with housekeeping and maintenance teams
- Process payments and manage transactions accurately
- Adhere to all safety and sanitation protocols
- Participate in daily team briefings and training sessions
Qualifications
- High school diploma or equivalent (GED)
- No prior hospitality experience required
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods
- Basic computer literacy
- Flexibility to work weekends, evenings, and holidays
- Positive attitude and willingness to learn
- Valid work authorization in the United States