Job Description
Join our dynamic team at Grand City Hotels and launch your career in hospitality! We're seeking enthusiastic Hospitality Associates to deliver exceptional guest experiences. No prior experience is required – we provide comprehensive training. Enjoy flexible shifts, competitive pay, and opportunities for advancement. Work in a vibrant downtown Philadelphia location surrounded by iconic attractions. Our supportive environment values teamwork and customer service excellence.
Responsibilities
- Deliver warm, efficient guest check-in/check-out services
- Manage room inventory and assist with housekeeping coordination
- Respond to guest inquiries and resolve service issues promptly
- Operate hotel systems (PMS, POS) with provided training
- Maintain cleanliness and safety standards in public areas
- Collaborate with cross-department teams for seamless operations
Qualifications
- High school diploma or equivalent (GED)
- Positive attitude and strong customer service mindset
- Reliable transportation for varied shift schedules
- Ability to stand/walk for extended periods
- Basic computer literacy (training provided)
- Flexible availability including nights/weekends/holidays