Job Description
Join our award-winning team at Grand Hotel Sacramento as a Hospitality Associate! No prior experience needed – we provide comprehensive training to launch your career in luxury hospitality. Enjoy competitive pay, flexible scheduling, and growth opportunities in Sacramento's premier hotel destination. What you'll love:
- Comprehensive paid training program
- Health benefits after 60 days
- Employee discounts on dining and accommodations
- Advancement opportunities to management roles
Responsibilities
- Deliver exceptional guest service at front desk, valet, and concierge stations
- Process check-ins/check-outs using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve issues promptly
- Collaborate with housekeeping and maintenance teams
- Maintain cleanliness and organization of public areas
- Upsell hotel amenities and dining experiences
Qualifications
- No prior hotel experience required – we train from the ground up!
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy and comfort with learning new systems
- Positive attitude and problem-solving mindset
- Must be 18+ years old
- Valid California driver's license (for valet positions)