Job Description
Join our award-winning team at Luxury Inn Austin, where we redefine hospitality excellence! We're seeking passionate individuals with no prior experience to embark on a rewarding career in the heart of Texas' vibrant capital. As a Hospitality Associate, you'll be the cornerstone of our guests' unforgettable experiences, delivering warm Texan hospitality while developing valuable skills in customer service, operations, and team collaboration. Enjoy competitive pay, comprehensive training, and advancement opportunities in one of Austin's premier hotels.
Our commitment to your growth includes:
- Industry-leading onboarding program
- Cross-training in multiple departments
- Flexible scheduling options
- Employee discounts and perks
- Clear career path advancement
Responsibilities
- Provide exceptional guest check-in/check-out experiences
- Manage reservations and room assignments efficiently
- Respond promptly to guest inquiries and requests
- Assist with luggage and guest transportation coordination
- Maintain pristine front desk and common areas
- Collaborate with housekeeping and maintenance teams
- Process payments and manage billing transactions
- Participate in daily briefings and team meetings
Qualifications
- No prior experience required - enthusiasm is essential!
- Outstanding communication and interpersonal skills
- Ability to thrive in a fast-paced environment
- Strong attention to detail and organizational abilities
- Basic computer proficiency
- Flexible availability including weekends and holidays
- Valid Texas driver's license (if assisting with valet)
- Ability to stand for extended periods