Job Description
Join our award-winning team at Grand Plaza Hotel Cleveland! We're seeking enthusiastic individuals for part-time hospitality roles with no prior experience required. Enjoy flexible scheduling, competitive pay, and comprehensive training while delivering exceptional guest experiences in the heart of downtown Cleveland. Perfect for students, career changers, or those seeking flexible work. Our supportive environment offers growth opportunities and complimentary employee benefits including meal discounts and parking.
Responsibilities
- Provide friendly, efficient guest check-in/check-out services
- Assist with room preparation and maintenance tasks
- Respond to guest inquiries and resolve issues promptly
- Operate hotel reservation systems and manage bookings
- Collaborate with housekeeping and maintenance teams
- Maintain clean and organized lobby/reception areas
- Process payments and manage cash handling procedures
Qualifications
- No prior hotel experience required - we provide full training!
- Strong customer service mindset and communication skills
- Ability to work evenings, weekends, and holidays
- Basic computer proficiency
- High school diploma or equivalent
- Reliable transportation and punctuality
- Positive attitude and teamwork-oriented
- Ability to stand/walk for extended periods