Job Description
Join our award-winning team at Fort Worth Grand Hotel and launch your hospitality career! We're seeking energetic Hospitality Associates to deliver exceptional guest experiences through flexible day/evening/night shifts. No experience required – we provide comprehensive training. Enjoy competitive pay, free meals, and advancement opportunities in Fort Worth's premier downtown hotel.
Responsibilities
- Provide exceptional guest service at front desk, valet, or concierge stations
- Manage check-in/check-out processes efficiently using hotel systems
- Respond promptly to guest requests and resolve issues with empathy
- Collaborate with housekeeping and maintenance teams for seamless operations
- Maintain accurate records and financial transactions
- Uphold brand standards and safety protocols during all shifts
Qualifications
- High school diploma or equivalent (GED)
- Flexible schedule availability including nights/weekends/holidays
- Strong communication and customer service skills
- Basic computer proficiency
- Ability to stand for extended periods and lift 25 lbs
- Texas Food Handler certification (provided if needed)
- Positive attitude and teamwork-oriented mindset