Job Description
Join our award-winning team at Grand Tampa Bay Hotel and launch your hospitality career! We're seeking energetic Hospitality Associates to deliver exceptional guest experiences through flexible shift-based operations. Perfect for career changers or recent graduates, this entry-level position offers comprehensive training, advancement opportunities, and a vibrant work environment in Tampa's thriving tourism district.
Why Work With Us?
- Competitive hourly wages + performance bonuses
- Free employee meals and uniform allowance
- Discounted hotel stays worldwide
- Health benefits for full-time positions
Responsibilities
- Deliver outstanding guest service across front desk, concierge, and dining operations
- Manage check-in/check-out procedures efficiently during assigned shifts
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Resolve guest inquiries with professionalism and empathy
- Adhere to safety and sanitation protocols during all shifts
- Participate in cross-training programs for department versatility
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Availability to work flexible shifts (nights, weekends, holidays)
- Strong communication and problem-solving skills
- Basic computer proficiency with reservation systems
- Ability to stand/walk for extended periods
- Valid Florida driver's license (for valet/shuttle roles)
- Must pass background check and drug screening