Job Description
Join the dynamic team at Grand Hotel Dallas as a Front Desk Agent for our night shift! This premium hospitality opportunity offers competitive compensation, career growth, and a vibrant work environment in the heart of Dallas. We're seeking a dedicated professional to deliver exceptional guest experiences during evening hours. Enjoy flexible scheduling, comprehensive benefits, and the chance to be part of an award-winning hotel chain. Apply today to start your rewarding career in luxury hospitality!
Responsibilities
- Provide exceptional guest check-in/check-out services with efficiency and warmth
- Manage reservations, room assignments, and billing inquiries
- Respond to guest requests and resolve issues promptly
- Maintain accurate records and communicate with housekeeping/security teams
- Handle cash transactions and operate property management systems
- Assist with emergency protocols and ensure guest safety
- Collaborate with day shift teams for seamless operations
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Strong communication and problem-solving skills
- Proficiency with property management systems (e.g., Opera)
- Ability to work flexible hours including weekends/holidays
- Basic math and cash handling skills
- Valid Texas driver's license (if required for errands)
- High school diploma or equivalent required
- Ability to stand for extended periods